200 exceptions a day. 45 minutes each.
Zero memory of what worked last time.
Your team can't scale. CognixOne can. AI agents that parse remittances, classify disputes, predict late payments, and prioritize collections — learning from every resolution.
Six fires. One team. No shared memory.
Cash Application
40% of payments arrive with no remittance. Unapplied cash sits for weeks.
Credit Decisions
Orders on hold, sales screaming. No visibility into why this customer, why now.
Collections
Who to call first? Tribal knowledge: "Talk to Janet, not Mike. Never call Mondays."
Invoice Accuracy
Wrong PO, wrong price, wrong ship-to = instant dispute. Caught after it's too late.
Short Payments
Customers systematically underpaying 2-5%. Unauthorized deductions buried in volume.
Sales vs. Credit
"Ship it!" vs "Hold it!" No shared context. Customer promises unknown to AR.
The common thread: context exists but isn't connected.Every analyst rebuilds the picture from scratch.
Context that connects. Memory that compounds.
Cash Application Specialist
- parse-remittance
- Parses remittance from email, EDI, and vendor portals
- match-payments
- Auto-matches payments to open invoices, surfaces unapplied cash
- auto-post-payments
- Posts matched payments without manual intervention
Collections Specialist
- prioritize-collections
- Prioritizes by risk score, not just aging bucket
- predict-late-payment
- Predicts late payments before they happen
- ar-aging-commentary
- Generates AR aging commentary for weekly review
Dispute Analyst
- classify-dispute
- Classifies by reason code, matches against resolution history
- draft-dispute-response
- Drafts responses using precedent from similar cases
- auto-close-dispute
- Auto-closes disputes matching known resolution patterns
Invoice Pre-validation
- →Catches PO, price, and terms errors BEFORE invoice goes out
- →Flags mismatches against contract and customer history
- →Prevents disputes instead of resolving them
Cross-Agent Intelligence
When O2C detects a customer systematically underpaying, Deal Desk automatically reviews that customer's contract terms and pricing history. Every resolution trains the system — exceptions become searchable precedent.
Outcomes that move the needle
Automated Root Cause Analysis
"Why is DSO up?" — The Investigation Engine traces across SAP, Salesforce, contracts, emails, and call logs. Builds hypotheses. Tests them against evidence. Returns structured findings.
Context-aware answers with full evidence trails, not just data lookups.
Your team already has the answers.
Let's make them findable.
15-minute demo. See how the O2C Agent connects context across your entire order-to-cash process.
No commitment required